Recent Water Damage Posts

A Breakdown of the 3 Types of Water Damage | SERVPRO® of Santa Clarita Valley

8/26/2019 (Permalink)

It is easy to think that all water involved with water damage is the same, but actually, there are three classifications of water that occur in water damage: clean, gray and black. By understanding the different types of water involved, you will be able to understand how to better deal with water damage.

It doesn’t matter what type of water has caused damage, there will always be a cleanup and restoration process that follows. First and foremost, the most important part of cleanup is to remove all the moisture and wet items quickly to prevent mold from flourishing in this mold-ideal environment.

Clean Water Will Cause Damage

Clean water is just what its name states and is not likely to create an immediate threat to your health. This water is free of contaminants and can come from:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

This type of water damage is the easiest type of water damage to deal with, as there will fewer less microbes living in the water. But it can become gray water after 48 hours and after contact with the surfaces of a building, moving it up to category two.

Gray Water Can Be Hazardous

Gray water means the water damage cleanup and restoration process can become a bit more serious. This water may create a health risk since it will contain slight chemical or biological contamination. This slight contamination involved with gray water will mean that it will need to be thoroughly treated before safe consumption.

Gray water can come from dishwashers, aquariums, showers, etc. The 48-hour exposure time applies here as well, with gray water turning into black water if not treated.

Black Water Is Hazardous

Black water is the most dangerous of the three classifications, and it is considered to be highly contaminated by harmful chemicals and biological matter. This includes floodwaters containing soil and all sewage water.

Sewage water is contaminated with dangerous microbes, including bacteria, protozoans, molds, fungi and more—many of these can be harmful to humans.

Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

Since floodwater will pick up contaminants along its path, all waters associated with floodwater should be assumed to be black water.

These three floodwater classifications are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), which is an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Santa Clarita Valley is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services!

Common Water Damage Culprits in Your Home | SERVPRO® of Santa Clarita Valley

7/24/2019 (Permalink)

In thinking about water damage, severe weather is usually one of the first things that will come to mind for many. Storms and flooding can cause catastrophic water damage, but they are often not the main causes.

Instead, there are various items in and around your home that may be responsible for many situations that result in water damage.

Watching for Gradual Water Damage

With water damage being the third most common reason for a homeowners insurance claim between 2011 and 2015, it is something that many homeowners will face, with an average payout per claim of $8,861.

There are differences between water damage and gradual water damage, which will impact homeowner’s insurance claims. Examples of gradual damage are something that has been happening over time, such as plumbing issues within the walls causing damage to walls, ceilings or floors, or water damage caused by cracks in the foundation of the home. Unfortunately, many claims for gradual water damage are not covered by homeowners insurance, while storm-related water damage usually is.

Plumbing Issues and Water Damage

The leading causes of water damage, according to the Insurance Institute for Business & Home Safety (IBHS), are as follows:

  • Plumbing supply system failures. Per IBHS, plumbing supply system failures are the leading cause of residential water damage losses and cost an average of $5,092 per incident after the deductible. This could involve frozen pipes that may burst because of a buildup in water pressure caused by freezing water or when the plumbing supply system materials fail and result in leaking or bursting pipes. It was also found that homes with ages of 16 to 40 years made up a larger group of these types of homeowners insurance claims.

  • Plumbing drain system failures. IBHS found that 52% of drain system failures were caused by sewer backups and 37% were related to material performance issues. This can occur when a sewer drain backs up and overflows into a home or from material performance issues. IBHS also found that the average drain system failure was more expensive in the southern region states than in the northern region states.

  • Toilet failures. Toilets are the second highest source of residential water loss after plumbing supply system failures, and can happen due to faulty fill valves or clogged drain lines. According to IBHS, toilet failures that happen on the first floor of a home resulted in more extensive insurance claims than those that occurred in basements or on upper floors.

  • Water heater failures. IBHS found that 69% of all water heater failures resulted from slow leaks or sudden bursting and, on average, cost $4,444 per incident following the deductible. This can happen after your water heater has reached its life expectancy, allowing for the possibility for the tanks to rust and corrode, which will weaken the water lines.

  • Washing machine failures. Washing machine failures typically happen due to water supply hose failures, machine overflows and drain line failures. Washing machines are one of the top 10 sources of residential water losses. Per IBHS, supply hose failures were responsible for over half of all washing machine-related losses.

If your home has experienced any water damage, the team at SERVPRO® of Santa Clarita Valley is available to help with cleanup and restoration and make it “Like it never even happened.”

You Can Protect Your Home From Water Damage | SERVPRO® of Santa Clarita Valley

7/16/2019 (Permalink)

Water damage caused by burst pipes, malfunctioning appliances or even storm damage is one of the most common and costliest disasters a home may experience.

While water damage can be an especially common issue for homeowners to deal with, there are plenty of ways to safeguard your home and your possessions.

<h4to-protect-your-home">How to Protect Your Home

Not only will water damage and the ensuing cleanup be a hassle to deal with, but there can be long-term impacts on your home. Within 24–48 hours after moisture exposure, mold begins to grow and flourish and is one of the most common side effects of water damage.

When you are looking for ways to protect your home, it can be helpful to break it down by areas of impact, such as basements, kitchens, bathrooms, flooring and ceilings.

In the basement, you can help prevent water damage by preventing water seepage. You can accomplish this by resealing vulnerable areas of the basement, making sure water drains away from your home and installing a backwater valve.

The kitchen and bathroom will most likely experience water damage as a result of plumbing issues and appliance failures.

Be sure that you:

  • Regularly inspect your appliances, making sure to check for issues with hoses and faucets
  • Check the seal and caulking around your showers and tubs to make sure they are not leaking
  • Know the location of the main water shut-off valve is in your home
  • Don’t leave the house while the washer or dishwasher is running

Protecting the possessions in your home from water damage is not always possible, but there are things you can do to at least decrease the amount of loss by using waterproof bins to store items and keeping items stored on shelves off of the floor.

<h4to-recover-from-water-damage">Steps to Recover From Water Damage

If you find yourself and your home in a water damage situation, there is a good chance that you can salvage any items that can be dried out within 48 hours.

You’ll want to be sure and contact your insurance immediately and evaluate the extent of the water damage in your home as well as check and identify the type of water that is involved.

The three types of water are:

  1. Clean water—from rain, condensation, leaky pipes, etc.

  2. Gray water—slightly dirty water from dishwashers, washing machines, clean toilets, etc.

  3. Black water—water from sewage or serious flooding from nearby rivers, etc. which can cause serious health problems

Remove all wet objects following a water damage disaster, work to quickly get your home dried out and dehumidified, and then disinfect remaining materials.

Pro tip: You can freeze wet books, photos and papers in a frost-free freezer to buy some extra time. This prevents mold and mildew from developing and causing more deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO® of Santa Clarita Valley, who are here to make it "Like it never even happened."

Homeowners Can Lessen Flood Damage | SERVPRO® of Santa Clarita Valley

6/24/2019 (Permalink)

Though we do not want to think that a flood could possibly affect our home, the reality is different.

Some form of flooding is involved in 90% of natural disasters—this is flooding that can come on suddenly and affect even areas that are not low-lying. That is why homeowners should always remain educated about how they can prevent flooding from getting out of hand.

How to Lessen Damage From a Flood

Learning a flood is imminent can be a frightening time. Though it cannot be prevented, homeowners can take steps to lessen household damages associated with floods:

Know your risk. By making use of the FEMA Flood Map Tool, you can better understand your area and how disasters might affect it. Also make use of the local branch of your emergency management office, a helpful resource for understanding what action to take in your local community should a flood occur.

Have a conversation about emergency procedures. Make time to chat with your household members about what to do in the event of a disaster, especially when flooding is concerned. Help them understand how to turn off electricity and where to find emergency supplies should they be alone in the house.

Turn off electricity. Even if you feel it’s unlikely that the waters would reach electrical appliances or outlets, having live electricity near floodwaters can still be dangerous. Shut off the electrical breaker to any rooms that are at-risk for a flood.

Digitize valuables. Keep documents you would need in a flood insurance claim in an area that is safe from rising waters—consider renting a safety deposit box to keep these and other valuables stored safely.

Keeping your family and household prepared is a responsible step that homeowners can take toward lessening their risk for flood damages. By planning ahead and taking advanced precautions, you can make sure everyone (and everything) stays safe.

If you’ve experienced flood damage or water damage from other causes, SERVPRO® of Santa Clarita Valley is here to help. Our technicians are fully trained in water remediation, and our 247 Emergency Line means we’ll be there for you when you call.

Valencia CA Water Damage

8/21/2017 (Permalink)

Water Water Everywhere

Water is great! It is one of Earth's greatest natural resources. Life thrives off of water; we love it! Well, water is great until it gets into places that it is not welcome. Places such as on wood, into cracks, walls, floors, into foundations and other sneaky places. When waters go there, it is not so pleasant. It can really cause some major problems when it gets into places like this around your home.

Water damage happens. We as a society have taken a lot of precautions to ensure that it does not happen, but the facts of life tell us that is has happened and will happen again. Ever had a sink overflow? A bathtub? Have you or someone in your home ever spilled any type of liquid? Flooding? As you can well imagine, water damage happens. That is why there are products like flood insurance that people can buy. Where you live might even be especially prone to flooding. Areas that get a lot of rain, and then the way the house is situated on the land can make it more vulnerable to flooding. And we all know that flood equals water damage.

It could happen to you in your lifetime. It may happen to a friend of yours. You never really know when you might be a victim of water damage. There is some good news here though. There are professional clean up companies that make it like it never happened. That may sound highly unlikely, but with some fixes, repairs, and replacement work, homes with water damage can, in fact, be returned to a state as if it (the water damage) never happened.

This is not the first rodeo, so the professionals know what they are doing. From industrial sized fans to large-scale water vacuums, the experts in this clean-up business know how to take care of business when it comes to water damage. You might be thinking why water damage is such a big deal anyway. A little water never hurt anyone you may be thinking. Well, water left unattended in the wrong spot can lead to mold and fungus growth. Bacteria can move in and now you can have a lovely little rotting, mold problem lurking in your residence. See how that happened? Do what you can to prevent water spills and flooding. When it does happen due to circumstances out of your control, contact a professional water damage clean up company to take care of the mess.

Water Damage Restoration Explained

12/20/2016 (Permalink)

All too often homeowners do not have any idea that there is water damage and mold in their home until the problem becomes too substantial to overlook. Other times, it is extremely obvious, like after a flood. Similar to smoke damage, this type of issue can be costly to repair, and most of the time it cannot be fixed without replacing what has sustained the damage. Homeowners may be covered for this, but not unless of course they have that specifically added to their house insurance or have flood insurance coverage. Some think they may be covered and they sadly find out the hard way that they are not covered through insurance.

Water damage from flooding is not always obvious. Though a large flood is obvious to people and therefore the damage is apparent, there are times when matters go unnoticed. Some basements will leak water during times of heavy rain, and that water will sit on the basement floor. Next thing you know there can very well be foundation problems for you. Some folks go into their basements often and they will see the water damage immediately. Then there are the people who have no need to go into the basement except for specific, rare needs like at Christmas to grab some decoration boxes.

Sitting water can erode away things like heaters and water heaters. In California we typically do not have basements but many hillside homes have partial storage areas or other areas below the first floor where equipment is stored. Residents of Santa Clarita should contact SERVPRO immediately so that minimal damage is done--this applies to both residential and commercial properties. Buildings can be restored through process of drying, deodorizing, and disinfecting the damaged areas.

Most water damage in the home begins with a leak. A single leak that although regular but slow can cause so much mayhem later on. When water leaks out of a pipe behind the walls the wood will warp. This needs to be replaced for structural reasons and reasons pertaining to mold and health matters for the residents. If drywall is soaked by hidden water damage, it will have to be replaced--the sooner the better. If mold is found, a professional should be called in to deal with it as soon as possible. The family may even be advised to stay somewhere else until the living situation can be improved and approved for safe habitation.

So if you come across a leak in your home, the first course of action should be to clean up what has dripped already, and then to place a bucket or other container to catch what falls next. This allows you time to make the important phone calls that you need to make so that you can get to the bottom of this. First things first: call the insurance company and let them know what is going on. This would be a good time to review your policy and see what you are covered for.

If you are in Santa Clarita and find yourself in this vulnerable position, make a call to SERVPRO of Santa Clarita Valley and let the professionals take over. After you have done all that you as a homeowner are capable of doing to lessen the damage, let the experts use both their knowledge, experience, and resources such as vacuums and fans to dry out the water and the damage that has already taken its toll.

Next in the damage restoration process is to deodorize the building where it needs to treated. Depending on the assessed level of damage and the kind of water that did the dirty work--disinfecting may also be a necessary step to take. The goal is to get the residence or building structurally back to the standards it was at before the water accident. In some cases, further action may need to be taken such as structural repairs.

Unfortunately, homeowners may learn that they are not covered like they thought--or hoped--that they were. When that happens, the cost of repairing water damage might default to the homeowner. If you are not sure if you are covered for flooding and other water damage, call your insurance company to find out what is what. If you choose to, add coverage and discuss your location, possible natural disasters in your region, and other related matters. Insurance is there to ease your worries for a price. Put those worries to rest and get the coverage you think you need so that you can continue to live your life with as few financial surprises as possible.

So what happens when you need water damage restoration services for your Santa Clarita residence? SERVPRO of Santa Clarita Valley Professionals concentrate on safely drying, deodorizing and disinfecting any areas flooded or damaged by water. Water damage in Santa Clarita residences or businesses is not desirable, but there is hope and help to get you out of the mess you are in.

Sewage Clean Up Santa Clarita

12/20/2016 (Permalink)

Sewage. Just the mere mentioning of the word makes you want to get as far away from it as you can. Anytime you see a spot that was once covered in sewage you want to see it absolutely clean and sanitized. Let's be totally honest here, yes sewage is gross. It does have a place in our society and city networks and that place is away from people and in pipes that take it away. If there is ever a sewage mess or backup in the Santa Clarita area then you will be sure to get the professionals called in as soon as possible to clean up the mess.

There are two general areas that sewage messes can happen. One is in a commercial setting and another is in a residential property. Neither are desirable. Preventative care can be taken but sometimes life just throws you those unexpected curve balls.

When a sewage leak, overflow, backup, or flood strikes upon a commercial property, it can mean devastating reactions. One of the most immediate actions that should be taken is to contact by phone or email (in case of an emergency a phone call would be most appropriate) a Santa Clarita sewage cleaning and restoration service. SERVPRO is able to meet the job demands no matter how large or how small.

In the event of a commercial sewage spill, cleanup would begin by first seeing that everyone is away from the sewage and they are safe. Medical treatment may be advised per the severity of the event. Some incidents in large buildings are small, and some are large; as it is fitting both need to be handled immediately and appropriately. The sewage needs to literally be gone and out of there as soon as possible. The sewage cleanup and restoration by Santa Clarita SERVPRO professionals is unmatched for this kind of job. The cleanup will entail moving the sewage out and to then be disposed of properly. Next is cleaning and assessment of what is salvageable and what is not. Some items can be cleaned and saved, others cannot. Large cleanup jobs work just the same as the small ones--just on a much larger scale using larger tools and resources.

As a refresher on sewage, this stuff is undesirable waste. It is harmful to humans and other living things as well as non-living things such as floors, foundations, walls, and more. Sewage is a serious threat to your health as it has Salmonella and E.Coli. The SERVPRO professionals who know who to tame this kind of mess are prepared to safely and effectively take on this clean up task. Do not attempt to clean up sewage if you are not a trained professional. This is why it is so important to contact a cleanup and restoration specialist immediately. Simply breathing in old sewage fumes can cause or irritate existing respiratory problems.

The second type of location that a sewage disaster may strike is at a residence. It may be from an old, worn down pipe that it happens or perhaps a backed-up septic tank in your yard due to heavy rains. Whatever the reason--whatever the source--call SERVPRO in Santa Clarita to cclean up and handle your sewage spill.

For a residential cleanup, the first steps are to clean and care for the people who were in or near the sewage spill. They may need to be cleaned or medically seen especially should they be having respiratory problems. Next, for the professionals to deal with, getting the sewage out of there is a top priority. Once the cleanup has been completed then the restoration and actual cleaning or sanitizing can commence. Some materials may have to be removed and, or marked unsalvageable. So when in need of Santa Clarita sewage cleanup professionals, call the experts at SERVPRO of Santa Clarita immediately at (661) 296-4600.

Santa Clarita Flood Water Damage - Does It Flood Here?

12/20/2016 (Permalink)

Short answer: yes, it floods here. There is much more to that question and the right answer though. In Santa Clarita it can flood and water damage can be done. Water can do a lot of harm if it is somewhere it is not supposed to be. SERVPRO of Santa Clarita Valley is able to clean up the mess and restore the building as efficiently as possible. Water damage caused by a non-natural flood is one type of damage that insurance companies see and water damage caused by natural floods is the other type.

Water Damage

Water damage inflicted on a home or commercial building would be along the lines of an accidental large water spill or neglect of leaving a faucet on causing flooding--water damage--to the building. Examples of water damage typically covered under a commercial or homeowners property policy would be heavy rain leaking into your attic causing damage, exploding appliances such as a water heater in the home, or even broken pipes bursting in the home due to temperature swings due to negligence or vacation.

Flood Damage

On the other hand, flood damage can be caused by a nearby river overflowing then washing up into your home or building. Heavy rain can cause flooding by the soil not absorbing the rain quickly enough; this is also referred to as a flash flood. A sewer or water main break can cause flood damage as well. 

Federal Flood Insurance - NFIP

Santa Clarita does participate in the NFIP, the National Flood Insurance Program, and their goal is to lessen the devastating effects caused by flooding nationwide. There are links with FEMA, the Federal Emergency Management Agency, to the local Santa Clarita community in case a natural disaster strikes. Participating in the NFIP allows for flood insurance to be purchased by residents then making their homes federally backed should they need financial relief in this time of need.

What To Do

Hopefully you never have to encounter water damage or flood damage in your home or place of work. It is all-around undesirable. What is someone to do if they find themselves in this predicament? Water and flood damage is too serious of a matter to handle alone and without the knowledge. Call SERVPRO the professionals who know how to clean up and restore a flooded building or home. These water removal and water damage restoration experts can be reached 24-hours a day, 7 days a week at (661) 296-4600 serving the Santa Clarita Valley in California.

In the moment of a flood or as soon as you realize that your space has suffered from water damage, clear the immediate area. Move out possessions and furniture that are in the affected areas. Begin drying the area as best you can. This may mean using towels to absorb moisture or inches of water. Do not use a vacuum cleaner that is not wet-dry approved for use. Open windows, turn on fans, and do what you can to encourage evaporation and dehumidifying. As soon as you can, at the moment of realization of water damage, contact trained water removal professionals at SERVPRO

By having the specialists come in and deal with the cleanup, you are ensuring that the job is getting done right and efficiently. Whether it damage done by a flood or by an accidental water incident, no job is too small not to take seriously. The smaller water damage accidents can still produce health hazards and undesirable living and work spaces. On the other side, no job can be too large where you think you cannot get the sufficient help you need. Although the aftermath of flood and water damage can be stressful, there is help out there from trained professionals who know about water removal and water damage restoration. Flood water damage is frustrating, but if you are in the Santa Clarita area then call SERVPRO and you can trust you are in good hands.

Santa Clarita 24 Hour Emergency Water Damage Service

9/16/2016 (Permalink)

SERVPRO of [[Franchise Name]] is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (661)296-4600

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Santa Clarita Valley

SERVPRO of Santa Clarita Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Santa Clarita Valley Residents: We Specialize in Flooded Basement Cleanup and Restoration

8/23/2016 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Santa Clarita basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (661) 296-4600

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Santa Clarita and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (661)296-4600